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WHX Cape Town

Hospital Administration & Management

Theme: Hospital Management Redefined: Strategies for Operational Excellence, Patient-Centric Care, and Sustainable Growth in African Healthcare

4th September 2025, Thrusday, CTICC, Cape Town

Overview

As African healthcare systems undergo transformative shifts, hospital leaders must balance operational effectiveness, patient experience, human capital challenges, and sustainable financing models. The Hospital Administration and Management Conference, in partnership with the International Hospital Federation, at WHX Cape Town brings together global and regional experts to share real-world strategies, digital innovations, and governance models that drive resilient, patient-centered, and financially viable hospitals across Africa.

Learn directly from top hospital CEOs, COOs, and international healthcare advisors who are navigating similar challenges and delivering results.
Network with peers, policymakers, and private sector leaders to forge partnerships that can transform your hospital’s operational and strategic trajectory.
Gain actionable insights on technology adoption, patient engagement, human resource strategies, and innovative healthcare financing models.

Hospital CEOs, COOs, and Administrators
Healthcare Operations Managers and Heads of Departments
Clinical Directors and Nursing Executives
Policy Makers and Government Health Officials
Private Healthcare Investors and Financial Managers
Quality and Patient Safety Professionals

Chair:

Dr Salim Hasham

International Hospital Federation, Geneva; CEO KKM Healthcare International, USA

Agenda

4th September 2025

09:30

Session 1

Welcome and Opening Remarks by Conference Chair

Speaker: Prof. Salim Hasham, Special Advisor Africa, International Hospital Federation, Geneva; CEO KKM Healthcare International, USA

Session Theme:

Enhancing Operational and Strategic Effectiveness in African Hospitals: Real World Strategies and Innovations

9:40

Leveraging Technology and Organizational Culture for Operational Efficiency and Effectiveness

Strategic integration of Culture and Technology. Strategic Hospital Management and Culture. Cutting edge digital solutions including Electronic Health Records (EHR), telemedicine, AI analytics, and automated systems to optimize hospital management efficiency, reduce operational costs, and improve patient care outcomes. A case study to demonstrate effective application for Africa hospital systems.

Speakers:

Eric Ochieng, COO Avenue Hospitals Nairobi

Peter Osuji, COO Evercare Hospital Lagos

Haseeb Fareed, Chief of Staff - Evercare Group Lagos, Nairobi, Lahore

10:30

A Mini Master Class session - Engagement and Patient

Experience: Best Practices and Relevant Insights for application in Africa

Insight into establishing and maintaining robust patient experience; best practices and evidence of its value; engagement of providers including specialists and clinical/administrative staff; patient safety culture; expected challenges in implementing frameworks and proven solutions. Demonstration of relevance and application in Africa hospitals.
Speaker: Alan Dubovsky, EMBA, Vice President & Chief Patient Experience Officer, Cedars Sinai Medical Center, Los Angeles, USA

11:20

Human Capital Development and Retention Strategies in Hospitals and Healthcare

Addressing the critical challenge of healthcare Clinical Medical Specialists access and availability through strategic human resource management, capacity building, continuing medical education, incentive structures, leadership training, and strategies to develop capacity and mitigate shortages.

Speakers:

Dr. Benson Mudiwa, Registrar Representative for Supernumerary Registrars, Cape Town

Mercy Lazarus, HR Manager, Groote Schuur Hospital, Cape Town

12:00

Sponsored Innovation Showcase

Innovating for Impact: Advanced Care & Collaborative Solutions for Africa’s Healthcare Future
Speaker: Dr Mujtaba Ali Khan, Chief Executive Officer - Burjeel Medical City & Chief Innovation Officer, Burjeel Holdings

12:30

Networking Break and Visit to the exhibition

14:00

Session 2

Building Resilience and Sustainability in African Healthcare and Managing Growth. Pragmatic Strategies and Innovative Approaches.

Session Theme: Sustainable Healthcare Management: Building Resilient African Hospitals, Strategic Growth in Hospital Administration, Navigating Financial Sustainability and Innovation

A dynamic panel featuring four leading healthcare executives and leaders discussing key hospital management issues and strategies including effective governance and leadership models and strategies; global affiliation and partnership strategies; strategic hospital market growth opportunities and strategies across Africa; differences in public versus private sector hospital model strategic use cases of technology and AI from a CEO perspective; public-private partnerships (PPP’s).

Speakers:

Dr. Jayshina Punwasi – COO Groote Schuur Hospital, Cape Town

Irfan Khan – CEO Evercare Hospital Group, Dubai, Lagos, Nairobi, Lahore

Talip Kurumehmet - Managing Director EMEA, Cedars Sinai International, Los Angeles, USA

Dr. Mohamed Sahili – CEO Medland Hospital, Lusaka, Zambia

15:00

Q&A Session

Audience engagement, allowing attendees to explore strategic growth, PPP’s, leadership and governance; strategic affiliations; technology applications and related topics with the four panel experts.

15:30

Financing in Healthcare Resiliency and Innovation

Financing experts addressing best practices in sourcing financial capital (debt and equity); healthcare financing innovations; PPP financing strategies; ensuring best sustainability financial practices; revenue diversification; ensuring financial viability. Innovations in the CFO roles in hospital management and governance.
Speakers:
Aleem Merali – CFO Evercare Hospital Group, Dubai and Africa
Nene Barry - Head of The Dutch Desk, Access Bank

15:30 - 16:30

Q&A Session

Moderated discussion enabling attendees to engage with the panel expert speakers, sharing insights, addressing operational and strategic challenges, and collaboratively identifying actionable solutions.

WHX Cape Town

Cape Town International Convention Centre

Opening times

Tuesday, 2 Sep: 9am - 5pm

Wednesday, 3 Sep: 9am - 5pm

Thursday, 4 Sep: 9am - 4pm

WhatsApp (Message only): +20223226982
[email protected]
Phone: +20223226904
Support hours: 9am-5pm Egypt time, Sunday to Thursday.

About us

World Health Expo is the world's leading healthcare platform for deeper learning, building relationships and doing business across the healthcare ecosystem.

Our commitment to data privacy

WHX is committed to safeguarding your privacy and will never sell or provide any personal data (including email, phone, address) to any third parties. Any third party claiming to sell or have access to attendee information should be treated as fraudulent and reported immediately.

About us

World Health Expo is the world's leading healthcare platform for deeper learning, building relationships and doing business across the healthcare ecosystem.

Our commitment to data privacy